If you or someone you know ingested an unknown substance or is having a bad reaction to a drug, call the Ontario Poison Centre (1-800-268-9017) or 9-1-1 immediately.
If you are in crisis, please call the local crisis line 519-973-4435, 9-1-1, or go to your closest hospital emergency department or crisis center. See below for more information.
ALL SERVICES LISTED ON THIS RESOURCE ARE FREE/COVERED BY OHIP.
CRISIS AND EMERGENCY SERVICES
These services provide help to those who cannot safely wait for an appointment.
Erie Shores Healthcare
Emergency Department
519-326-2373
194 Talbot St W (Leamington)
Available 24 hours/7 days a week.
Emergency Department
519-326-2373
194 Talbot St W (Leamington)
Available 24 hours/7 days a week.
Ontario Poison Centre
1-800-268-9017
Telephone service provides expert poison advice to the public and health care professionals. Get advice about common poison exposures such as medicine, plants, and industrial chemicals, as well as drug overdoses. Available 24 hours/7 days a week.
1-800-268-9017
Telephone service provides expert poison advice to the public and health care professionals. Get advice about common poison exposures such as medicine, plants, and industrial chemicals, as well as drug overdoses. Available 24 hours/7 days a week.
Mental Health & Addictions Urgent Crisis Centre
519-257-5111 x 72612
1030 Ouellette Ave.
A central access point for those over the age of 16 who cannot safely wait for community mental health and addiction support and for individuals who require immediate assessment and support. Follow- up crisis counselling and referrals. Available 24hours/7 days a week.
519-257-5111 x 72612
1030 Ouellette Ave.
A central access point for those over the age of 16 who cannot safely wait for community mental health and addiction support and for individuals who require immediate assessment and support. Follow- up crisis counselling and referrals. Available 24hours/7 days a week.
24-Hour Crisis Telephone Line
519-973-4435
519-973-4435
Windsor Regional Hospital
Emergency Department
519-254-55771030 Ouellette Ave.
1995 Lens Ave.
Available 24 hours/7 days a week.
Emergency Department
519-254-55771030 Ouellette Ave.
1995 Lens Ave.
Available 24 hours/7 days a week.
ACCESS, NAVIGATION, & HELPLINES
These programs help community members navigate the substance use and mental health systems.
Canadian Mental Health Association – Windsor-Essex County Branch
Coordinated Access
www.windsoressex.cmha.ca
519-255-9940 x 249
1400 Windsor Ave.
Provides a "no wrong door" to mental health and substance use services in assisting individuals by providing information to identify the problem
Coordinated Access
www.windsoressex.cmha.ca
519-255-9940 x 249
1400 Windsor Ave.
Provides a "no wrong door" to mental health and substance use services in assisting individuals by providing information to identify the problem
Connex Ontario
www.connexontario.ca
1-866-531-2600
Text CONNEX to 247247
Provides service information for people experiencing problems with gambling, drugs, alcohol, or mental health. Call, text, live chat, or email available 24 hours/7days a week in over 170 languages.
www.connexontario.ca
1-866-531-2600
Text CONNEX to 247247
Provides service information for people experiencing problems with gambling, drugs, alcohol, or mental health. Call, text, live chat, or email available 24 hours/7days a week in over 170 languages.
Health 811
www.health811.ontario.ca
8-1-1
Connect with a registered nurse 24 hours/7 days a week for non-urgent health advice.
www.health811.ontario.ca
8-1-1
Connect with a registered nurse 24 hours/7 days a week for non-urgent health advice.
Windsor Essex Community Health Centre
System Navigation and Advocacy
519-997-2824 ext. 408 or 409
1200 University Ave.
For support navigating the healthcare and social service system.
System Navigation and Advocacy
519-997-2824 ext. 408 or 409
1200 University Ave.
For support navigating the healthcare and social service system.
Windsor Youth Centre (16-29)
1247 Wyandotte St. E
226-674-0006
Provides young people aged 16 – 29 with essentials like food and hygiene items as well as opportunities to develop their personal identity and look into growth opportunities in a safe place.
1247 Wyandotte St. E
226-674-0006
Provides young people aged 16 – 29 with essentials like food and hygiene items as well as opportunities to develop their personal identity and look into growth opportunities in a safe place.
211 Ontario
https://211ontario.ca/
Dial or text 2-1-1 to get connected to non-emergency community programs and social services.
Helpline is available 24 hours/7days a week. Text, live chat, and email are available Monday to Friday from 7:00 a.m. - 9:00 p.m
https://211ontario.ca/
Dial or text 2-1-1 to get connected to non-emergency community programs and social services.
Helpline is available 24 hours/7days a week. Text, live chat, and email are available Monday to Friday from 7:00 a.m. - 9:00 p.m
For an online list of substance use programs and services, please visit
WEC CONNECT
WITHDRAWAL MANAGEMENT SERVICES
These services provide support to those who are withdrawing from substances.
Hôtel-Dieu Grace Healthcare
Bed-Based Withdrawal Management Services
519-257-5225
3740 Connaught Ave
Typically involves a 4-5 day stay at a healthcare facility to support withdrawal from substances. Please call for more information.
Bed-Based Withdrawal Management Services
519-257-5225
3740 Connaught Ave
Typically involves a 4-5 day stay at a healthcare facility to support withdrawal from substances. Please call for more information.
Hôtel-Dieu Grace Healthcare
Community Withdrawal Management Services
1453 Prince Road
(Youth Ages 12-24):
519-796-5131
519-796-5147
(Adults 25+):
519-819-7832
519-564-6979
519-796-5130
Community Withdrawal Management Services
1453 Prince Road
(Youth Ages 12-24):
519-796-5131
519-796-5147
(Adults 25+):
519-819-7832
519-564-6979
519-796-5130
South Essex Community Council
519-257-9745
215 Talbot St E. Leamington
Supports those over the age of 12 in our community who prefer to withdraw from alcohol and/or other substances at home or in another safe, supportive environment.
519-257-9745
215 Talbot St E. Leamington
Supports those over the age of 12 in our community who prefer to withdraw from alcohol and/or other substances at home or in another safe, supportive environment.
Indigenous Peer Support
Wednesdays, 9:00 a.m. to 4:00 p.m.
519-919-9450
Wednesdays, 9:00 a.m. to 4:00 p.m.
519-919-9450
OUTPATIENT PROGRAMS (GROUPS & INDIVIDUAL SUPPORT)
These programs provide treatment and/or support in the community.
Aegis Community
Caduceus Aegis
226-946-1000
Virtual Weekly Groups
Confidential, psycho-social support group for healthcare professionals struggling with addiction.
Caduceus Aegis
226-946-1000
Virtual Weekly Groups
Confidential, psycho-social support group for healthcare professionals struggling with addiction.
Alcoholics Anonymous
519-256-9975 (Windsor),
519-999-1234 (Leamington)
A fellowship of men and women who share their experiences, strengths, and hope with one another by working through a 12-step program.
519-256-9975 (Windsor),
519-999-1234 (Leamington)
A fellowship of men and women who share their experiences, strengths, and hope with one another by working through a 12-step program.
Can-Am Friendship Centre
Indigenous Alcohol and Drug Worker Program
519-253-3243
2929 Howard Ave.
Provides individuals and families traditional and non- traditional substance use prevention, recovery, and rehabilitation services primarily to members of the Indigenous community of Windsor-Essex County. Offered Monday to Friday from 9:00 a.m. - 4:30 p.m.
Indigenous Alcohol and Drug Worker Program
519-253-3243
2929 Howard Ave.
Provides individuals and families traditional and non- traditional substance use prevention, recovery, and rehabilitation services primarily to members of the Indigenous community of Windsor-Essex County. Offered Monday to Friday from 9:00 a.m. - 4:30 p.m.
Aftercare Support
Focus on Basic Needs, Recovery, and Advocacy with various Community Resources.
Focus on Basic Needs, Recovery, and Advocacy with various Community Resources.
Canadian Mental Health Association – Windsor- Essex County Branch
1:1 Concurrent Support
519-255-9940 x 249
1400 Windsor Ave.
Counsellors provide up to 6 sessions of 1 to 1 support to those over the age of 16, which are tailored to meet the clients where they are in their recovery journey. Staff focus on skill building for individuals that are wanting to build skills to reduce or stop their substance use.
1:1 Concurrent Support
519-255-9940 x 249
1400 Windsor Ave.
Counsellors provide up to 6 sessions of 1 to 1 support to those over the age of 16, which are tailored to meet the clients where they are in their recovery journey. Staff focus on skill building for individuals that are wanting to build skills to reduce or stop their substance use.
S.T.A.G.E.S.
519-255-7440
Support group for individuals over the age of 16 with concurrent disorders (mental health and substance use disorders) who are in recovery. Call and ask to join the group.
519-255-7440
Support group for individuals over the age of 16 with concurrent disorders (mental health and substance use disorders) who are in recovery. Call and ask to join the group.
Cocaine Anonymous
1-416-927-7858 (Information Line)
12-step program to help individuals to achieve and maintain abstinence from cocaine.
1-416-927-7858 (Information Line)
12-step program to help individuals to achieve and maintain abstinence from cocaine.
Downtown Mission
Phoenix Recovery Program
519-973-5573
875 Ouellette Ave.
Addresses the needs and supports those struggling with substance use and working through their recovery journey. Offered Monday to Friday from 9:00 a.m. - 3:00 p.m.
Phoenix Recovery Program
519-973-5573
875 Ouellette Ave.
Addresses the needs and supports those struggling with substance use and working through their recovery journey. Offered Monday to Friday from 9:00 a.m. - 3:00 p.m.
House of Sophrosyne
Caring Connections
226-347-3957
5305 Adstoll Ave.
12-week program to support parents in recovery. Addresses the impact of substance use on parents/children focusing on skill building and coping strategies.
Caring Connections
226-347-3957
5305 Adstoll Ave.
12-week program to support parents in recovery. Addresses the impact of substance use on parents/children focusing on skill building and coping strategies.
Day Treatment Program
519-252-2711 ext. 108
or 519-819-0643
A 4-week evidence-based addiction treatment program is delivered on site three times a week. Offered Tuesdays -Thursdays from 10:00 a.m. - 3:00 p.m.
519-252-2711 ext. 108
or 519-819-0643
A 4-week evidence-based addiction treatment program is delivered on site three times a week. Offered Tuesdays -Thursdays from 10:00 a.m. - 3:00 p.m.
Hôtel-Dieu Grace Healthcare
Concurrent Disorders Treatment Program
519-257-5125 ext. 1
1453 Prince Road
Outpatient program for individuals aged 16+ whose health is affected by a diagnosed mental health concern and a substance-related disorder.
Concurrent Disorders Treatment Program
519-257-5125 ext. 1
1453 Prince Road
Outpatient program for individuals aged 16+ whose health is affected by a diagnosed mental health concern and a substance-related disorder.
RE/ACT
Recovery Education for Addictions and Complex Trauma
519-903-7629
502 Wyandotte St. W
12-week program that addresses ways trauma shapes our lives, thought patterns, behaviours, and health. Call for more information.
Recovery Education for Addictions and Complex Trauma
519-903-7629
502 Wyandotte St. W
12-week program that addresses ways trauma shapes our lives, thought patterns, behaviours, and health. Call for more information.
Windsor Family Health Team - Team Care Centre
One Team Recovery Program
519-250-5524
2475 McDougall St #150
5-week substance use recovery program that supports individuals who are motivated to moderate or abstain from their substance of choice. Participants can receive treatment while also receiving medically assisted support.
One Team Recovery Program
519-250-5524
2475 McDougall St #150
5-week substance use recovery program that supports individuals who are motivated to moderate or abstain from their substance of choice. Participants can receive treatment while also receiving medically assisted support.
Addictions Counselling
Provides addictions counselling for individuals aged 16 and up, by Regulated Health Professionals and/or Certified Counsellors.
Provides addictions counselling for individuals aged 16 and up, by Regulated Health Professionals and/or Certified Counsellors.
Southwestern Ontario Aboriginal Health Access Centre
Mental Health and Addictions Services
519-916-1755
1405 Tecumseh Rd. W
Provides mental health and substance use services and
promotes healthy lifestyle options, including prevention, treatment, and aftercare.
Mental Health and Addictions Services
519-916-1755
1405 Tecumseh Rd. W
Provides mental health and substance use services and
promotes healthy lifestyle options, including prevention, treatment, and aftercare.
Windsor-Essex Community Health Centre
S.T.E.P.S
519-962-2284
3325 College Ave.
2885 Lauzon Pkwy #107
1200 University Ave. W.
33 Princess St - Leamington
Provides individual and group sessions for individuals aged 16+affected by substance use disorders, including friends and family. Welcomes individuals currently receiving medically assisted support.
S.T.E.P.S
519-962-2284
3325 College Ave.
2885 Lauzon Pkwy #107
1200 University Ave. W.
33 Princess St - Leamington
Provides individual and group sessions for individuals aged 16+affected by substance use disorders, including friends and family. Welcomes individuals currently receiving medically assisted support.
Youth Addictions Counselling
519-253-8481 ext. 239
1361 Ouellette Ave #101
For individuals aged 12-17 who are experiencing addiction, have experienced addiction in the past, or who have been impacted by a loved one’s addiction.
519-253-8481 ext. 239
1361 Ouellette Ave #101
For individuals aged 12-17 who are experiencing addiction, have experienced addiction in the past, or who have been impacted by a loved one’s addiction.
Youth Wellness Hub
519-800-8640
215 Eugenie St W Unit #106
Offers walk-in mental health and addictions services for youth aged
12-25 and their families, including: counselling, peer support, primary care, education, and groups.
Available Monday to Friday from 1:00 p.m. - 7:00 p.m.
519-800-8640
215 Eugenie St W Unit #106
Offers walk-in mental health and addictions services for youth aged
12-25 and their families, including: counselling, peer support, primary care, education, and groups.
Available Monday to Friday from 1:00 p.m. - 7:00 p.m.
MEDICATION- ASSISTED TREATMENTS
These services provide access to physicians who specialize in medication-assisted treatments.
Aegis Health Group
RAAM Clinc
Rapid Access Addiction Medicine
226-946-1000
433 Sandwich St S - Amherstburg
190 Chisholm St - Belle River
1883 Turner Rd
1083 Ouellette Ave
875 Ouellette Ave
186 Talbot St S - Essex
200 Main St E - Kingsville
RAAM Clinc
Rapid Access Addiction Medicine
226-946-1000
433 Sandwich St S - Amherstburg
190 Chisholm St - Belle River
1883 Turner Rd
1083 Ouellette Ave
875 Ouellette Ave
186 Talbot St S - Essex
200 Main St E - Kingsville
Erie St. Clair Clinic
RAAM Clinic Rapid Access Addiction Medicine
519-977-9772
1574 Lincoln Rd - Windsor
519-326-774
233 Princess St – Leamington
RAAM Clinic Rapid Access Addiction Medicine
519-977-9772
1574 Lincoln Rd - Windsor
519-326-774
233 Princess St – Leamington
Hope Recovery
Rapid Access – Addiction Management
519-999-4530
380 Pelissier St
1550 Ouellette Ave.
3955 Tecumseh Road E.
Rapid Access – Addiction Management
519-999-4530
380 Pelissier St
1550 Ouellette Ave.
3955 Tecumseh Road E.
Ontario Addiction Treatment Centre
Opioid Agonist Program
519-252-0991
1101 University Ave.
519-735-6500
9917 Tecumseh Road E.
1078 Goyeau St.
Opioid Agonist Program
519-252-0991
1101 University Ave.
519-735-6500
9917 Tecumseh Road E.
1078 Goyeau St.
Roseville RAAM Clinic
Rapid Access Addiction Medicine
519-988-1020
2525 Roseville Garden Dr
519-254-3300
500 Wyandotte St E (at Glengarry)
Rapid Access Addiction Medicine
519-988-1020
2525 Roseville Garden Dr
519-254-3300
500 Wyandotte St E (at Glengarry)
Renew Medical Clinic
Opioid Maintenance Treatment
519-325-1114
4 Talbot St E (Leamington)
Opioid Maintenance Treatment
519-325-1114
4 Talbot St E (Leamington)
TrueNorth Addiction Medicine Program
Medication-Assisted Treatments
www.truenorthmedical.com
1-888-878-3563
366 Wyandotte St W.
1078 Goyeau St.
1550 Huron Church Rd.
6711 Tecumseh Rd E.
1169 Lauzon Rd.
250 B Oak St E - Leamington
Medication-Assisted Treatments
www.truenorthmedical.com
1-888-878-3563
366 Wyandotte St W.
1078 Goyeau St.
1550 Huron Church Rd.
6711 Tecumseh Rd E.
1169 Lauzon Rd.
250 B Oak St E - Leamington
BEDDED TREATMENT
These programs provide substance use treatment in a bedded setting.
Brentwood Recovery Home
Bedded Programs
519-253-2441
21-day (short-term) and 90-day (long-term) bedded programs for individuals seeking life-long recovery.
Bedded Programs
519-253-2441
21-day (short-term) and 90-day (long-term) bedded programs for individuals seeking life-long recovery.
CMHA
Safe Beds
519-915-2048
Provides safe beds to those experiencing homelessness and in short-terms crisis. Call for more information.
Safe Beds
519-915-2048
Provides safe beds to those experiencing homelessness and in short-terms crisis. Call for more information.
Hand in Hand Support
Transitional Housing
519-419-5500
3020 Sandwich St.
Bedded treatment care setting with a sober living environment. Serves as an “in-between" for those waiting to get into a rehabilitation center.
Transitional Housing
519-419-5500
3020 Sandwich St.
Bedded treatment care setting with a sober living environment. Serves as an “in-between" for those waiting to get into a rehabilitation center.
House of Sophrosyne
Bedded Treatment
519-252-2711 ext. 115
5305 Adstoll
5-week bedded substance use treatment program for women offering a holistic approach meeting clients where they are on their journey to recovery.
Bedded Treatment
519-252-2711 ext. 115
5305 Adstoll
5-week bedded substance use treatment program for women offering a holistic approach meeting clients where they are on their journey to recovery.
ONLINE SUPPORTS
These programs provide virtual services that can be accessed from home.
Breaking Free Online
www.breakingfreeonline.ca
An online support tool designed to help individuals manage substance use. BFO uses practical, self-guided courses, healthy coping skills, and behaviour change techniques to support individuals in recovery.
www.breakingfreeonline.ca
An online support tool designed to help individuals manage substance use. BFO uses practical, self-guided courses, healthy coping skills, and behaviour change techniques to support individuals in recovery.
House of Sophrosyne
Virtual Transformational
519-252-2711 ext. 116
Evidence-based education program for women experiencing with substance use and trauma. This is a 6-week program within dividual counselling delivered online.
Virtual Transformational
519-252-2711 ext. 116
Evidence-based education program for women experiencing with substance use and trauma. This is a 6-week program within dividual counselling delivered online.
The information in this document is current to December 2025. If a service or program on this brochure is no longer offered or it has changed, please call 519-258-2146 ext. 3100. The most up to date information can be found on WEC Connect